I really hate trying to wade through government bureaucracy, but it is a necessary evil when requesting military files on deceased ancestors. Most government web sites are incredibly bloated, with the pertinent information buried so deep on the site that it takes a lot of patience to weed out the wheat from the chaff.
The National Archives is one of the better governmental web sites, but it is filled with a frustrating nightmare of subcategories. First time users to the site may throw up their hands in defeat, no matter how web savvy they may otherwise be. I know when I first began using their site I would get aggravated quite a lot. Usually this was because after clicking through the links on the site – getting deeper and deeper into the labyrinth – I’d suddenly come out exactly where I’d began, and none the wiser as to how to go about ordering the records I wished to order.
Once I found the correct path, I saved it as a favorite so as not to lose it again. The National Archives is a great resource for requesting pre-WWI military records – once you locate the proper forms and go through the proper channels. I’ve gotten a number of ancestor’s files from the Archives, mostly Revolutionary and Civil War records. Each Military Service Record costs $25.00 and is money well spent since the records give an interesting glimpse into the life of the ancestor.
It took awhile, but I managed to track down the military service records for my great grandfather William Seal. I knew he had been a proud member of the U.S. Military because he had the information inscribed on his tombstone: Private Wm. Seal, Company H, 41st Regiment, US Volunteer Infantry. I also knew that he drew a pension and that my great grandmother continued to draw it after his death, but no one in my family could remember which war William had fought in.
A quick look at his birth date clued me in – he wasn’t born at the time of the Civil War, and he would have been too old for service in WWI. That only left the Spanish-American War and the Philippine Insurrection. I filled out Form NATF 86 (Compiled Military Service File) online at the Archives with the information I had on hand, and because my ancestor had been proud enough of his service to have the information forever inscribed where he lay, there was enough information for the researchers at the Archives to locate his service record and copy it for me.
My next task was to obtain a copy of his pension file. I tried to order them through the National Archives Request and Order Records link (which is how I got his military records), but when I finished filling out Form NATF 85D (Federal Military Pension Application – Civil War and Later, Complete File) I was thwarted by a pop-up window that told me that the Archives stopped storing pension records for soldiers who had died after 1929. My great-great grandfather died in 1942, so according to the National Archives web site, I needed to file a request with the Department of Veteran’s Affairs using the Freedom of Information Act.
Can I just say that the Department of Veteran’s Affairs is the most unfriendly web site I have ever encountered? Links go round and round in circles, giving precious little information and a whole lot of broken links and pages saying “We Are Experiencing Technical Difficulties.” It’s truly unbelievable that ANYONE could ever find what they are seeking on this site.
Using information provided by the National Archives pop-up window, I learned which form was needed and where to send it, and I filled out and faxed Form NARA SF 180 to the processing center in St. Louis, Missouri. Unfortunately the processing center experienced a devastating fire in 1973 and lost more than 16 million Army and Air Force personnel records. Over 80% of the records for Army personnel discharged between November 1912 and January 1960 were lost in the fire, as well as 75% of Air Force records from 1947-1964.
William was discharged in 1901, but his pension claim continued until the death of his wife in the 1950’s, so chances are likely that his pension file was in the building destroyed by the fire. Still I wait and hope, and out of desperation I printed and filled out Form NATF 85D (Federal Military Pension Application – Civil War and Later, Complete File) and mailed it in to the National Archives, just in case the pension record of a young volunteer serviceman from Tennessee, discharged in 1901, is there.